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Payment Policy


Reservations Policy

  • Reservations are held provisionally up to a pre-specified cut-off
  • Period/date after which they are automatically released unless payment is received.
  • Reservations are confirmed only after 100% payment in advance. Rates are subject to change without prior intimation.
  • Any Hikes in Govt. Taxes, the same would be charged accordingly over and above the room rates / meals.


Cancellation Policy

  • If cancelled from 0 days to 10 days before the check-in date 100.00% of the booking amount will be charged. If cancelled from 11 days to 20 days before the check-in date 50.00% of the booking amount will be charged.
  • If cancelled from 21 days or more before the check-in date 20.00% of the booking amount will be charged. No Refunds for cancellation received on booking from 15 Dec 2015 to 15 Jan 2016. No refunds for unused nights or early check-out
  • No refunds would be offered on the government ferry tickets or MAKRUZZ or Coastal Cruise (Speed Catamaran) tickets, if already purchased.
  • In case the guest has an International bank account, and then any bank charges applicable are to be borne by the customer. We will remit the amount as per our cancellation policy.
  • The Hotel is not responsible for room cancellation for the cancellation of flight/ ferry.
  • The Hotel is not responsible for cancellation of reservation due to climatic changes.